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Terms of Service

These terms and conditions govern your use of Devki Medical's comprehensive pharmacy services. This includes our professional pharmaceutical consultations, integrated online ordering through WhatsApp, and our rapid home delivery network designed to support the Nagpur community.

01. Usage

02. Medical

03. Billing

04. Shipping

Use of Services

By accessing Devki Medical's pharmacy services in Nagpur, you agree to provide accurate information for all WhatsApp orders and prescription uploads. Our digital services are intended for personal health management and medicinal procurement within the Katol Road vicinity.

Medical & Prescription Disclaimer

Prescription-only medicines will be dispensed only upon receipt of a valid digital or physical prescription. Devki Medical provides guidance based on pharmaceutical standards; however, this is not a substitute for professional medical advice from your consulting physician.

Orders, Payments & Pricing

Orders placed via WhatsApp are subject to stock availability and price verification. Payments can be made via UPI or Cash on Delivery. We offer competitive neighborhood pricing with discounts up to 15% on select monthly healthcare essentials.

Delivery & Timelines

We strive for ultra-fast 10-minute home delivery for orders within Ganga Nagar and immediate Katol Road areas. Timelines are subject to traffic and weather conditions in Nagpur, though our priority is rapid fulfillment for urgent health needs.

Returns & Cancellations

Medicines once delivered cannot be returned unless they are damaged or incorrect. Cancellations for the 10-minute delivery service must be made within 2 minutes of WhatsApp order confirmation to ensure logistics efficiency.

Limitation of Liability

Devki Medical shall not be liable for adverse reactions arising from self-medication or any delays in delivery caused by factors outside our immediate control. Our liability is limited to the value of the products purchased.

Questions about our Terms?

If you have any questions regarding Devki Medical's pharmacy services, online orders, or home delivery, please reach out to us. We are dedicated to providing the best neighborhood care in Nagpur.

Phone: +91 8007358236
Address: Raja Tiwari Kirana Store, Ganga Nagar, Katol Road, Nagpur-440013

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