Privacy Policy
At Devki Medical, we are deeply committed to protecting the privacy and personal information of our customers and patients. This statement outlines our dedication to safeguarding your data in strict compliance with applicable Indian laws and healthcare regulations, ensuring your medical and personal details remain secure and confidential.
Data & Prescription Policy
- In accordance with pharmacy regulations, Devki Medical maintains permanent records of your essential information. We record the medicine name, quantity, complete purchase and return history with dates, customer name, doctor's name, phone number, and address; this data cannot be modified or deleted now or in the future. It is utilized exclusively for home delivery and pharmacy services. A valid doctor’s prescription is compulsory for all medicines. You must send your prescription via WhatsApp or upload it to our website. Medicines will not be provided without a valid prescription. If you encounter issues uploading, our pharmacist or delivery representative will collect the physical prescription from you. Medicines will only be handed over after the prescription is verified.
Order Processes
Under pharmacy law, we use your secured data strictly to manage orders and fulfill medical requirements. Details including medicine names, quantities, purchase history, and doctor names are permanently recorded to ensure continuity of care. Please note that these records cannot be altered or removed at any time in the future.
Service Guidelines
To optimize our home delivery services, we securely store your name, address, and contact number. Per government mandates, every transaction and return history is permanently archived with specific dates to provide pharmacy services. This information is non-modifiable and cannot be deleted from our system.
Privacy Assurance
Devki Medical respects your confidentiality. Your data, encompassing medical details and personal information, is kept solely for internal records and delivery logistics. Due to strict pharmacy regulations, this data remains protected in our archives permanently and cannot be changed or erased.
Contact Us Regarding Privacy
If you have any questions about this Privacy Statement or Devki Medical's treatment of your personal information, please feel free to contact our compliance team using the details provided above.
Phone Support
+91 8007358236
Nagpur Pharmacy Location
Raja Tiwari Kirana Store, Ganga Nagar, Katol Road, Nagpur-440013